Monday, 18 June, 2018

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Frequently Asked Questions

So why is video so effective and why should I use it?
Two of the best reasons are consistency and convenience. Let's say you have a product, service or cause that you are trying to promote. Let's say you could have your top sales professional available to give your companies best pitch on demand whenever a potential client wanted to hear it. Morning, noon or night... 365 days a year deliver 100's if not 1000's of times a day perfectly every time. That is what the power of an explainer video can do.

So how long does it take to create?
Because we produce and get approval from you on the project in phases, based on your ability to give same-day or next-day feedback, a typical project takes only 2 to 3 weeks to complete. If a rush job is required we can normally provide expedited services and complete within 1 week with a small increase in project cost typically around 30%.

How much involvement do you need from me and my team?
Normally very little, however we have found by taking an active role it often enhances the finished product by sharing unique nuisances about your business that we can incorporate into the video. At a minimum however, we do need a decision maker that can review and approve the different phases of the project as we complete each one.

So how much is this going to cost me?
Media Monkie charges $499 for up to 60 seconds of video. We strongly believe the sweet spot for explainer style videos to be somewhere between 60 - 90 seconds, so this allows us to stay focused on telling the story and not incremental per second charges. If a longer video is desired we charge $66.50 per each 10 second increment over 90 seconds for the overage.

Why are you so much cheaper than other companies?
Since we cater to small businesses and non-profit organizations we know the budget doesn't allow for $2,000 to $10,000 for a single video like many other companies charge. We have streamlined our process so our teams can work quickly and efficiently yet still producing hd quality 720p and 1080p video perfect for websites, social media and even live presentations.

How am I billed and how do I pay?
100% of the project cost is due at the start of the project, however upon request a 50% payment may be made toward the project and the remaining 50% would become due once the final version of the project has been approved and prior to delivery of the non-watermarked version. Payment can be made via PayPal, Visa, MasterCard or American Express once an official invoice has been received by email. Expedited orders require a 100% payment at the beginning of the project to guarantee top priority until project completion. If payment has not been received within 2 business days of the expedited order start date the project will be halted until full payment is received. If this occurs the 7 day delivery date restarts, starting from the time and date that full payment was received.

 

MONKIE'S BLOG| Facts, stats and tips

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"THE BUZZ" | Media Monkie

" You guys have great imaginations and I'm glad I put the creative controls in your hands. Great job! "

 

" I haven't received customer service like this from a company in years. Keep up the good work and the new website is great. "

 

" We are extremely happy with our new video. It is a huge hit around the office and we're sure our clients will be equally impressed. "

 

" I can't say enough about your service. Our homepage has some zip now. We love our video and look forward to doing more with you in the future. "

 

" Our old website looks amazing on our mobile phones now without me having to raise a finger. I wish more companies had turnkey solutions like you. "

 

" Looking forward to working with you again in 2015. I've already got you in my budget. "

 

" Solid Products + Great Prices
            =
Exceptional Value "

 

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